Last updated: October 18, 2026
1. Information We Collect
When you place an order or create an account through the Mario's Pizza online ordering website (the "Site"), we collect the following information:
- Contact information: your name, phone number, and email address.
- Delivery information: your delivery address and any delivery instructions.
- Order history: the items you order, order dates, and order totals.
- Payment information: handled securely by our payment processor. We do not store full card numbers on our servers.
- Marketing preferences: your opt-in choices for SMS and email promotions.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders, including delivery and pickup.
- Communicate with you about your order status.
- Provide customer support and resolve any issues.
- Administer our loyalty and rewards program.
- Send marketing messages (SMS and/or email) only if you have opted in.
- Improve our menu, service, and website.
3. SMS & Email Marketing
We will only send you promotional SMS or email messages if you have explicitly opted in. You can opt out at any time by replying STOP to any SMS message or clicking the unsubscribe link in any email. Standard message and data rates may apply to SMS messages.
4. Payment Card Data
Credit and debit card payments are processed securely through our certified payment processor. Mario's Pizza does not receive, store, or retain your full card number. A tokenized reference may be stored to process future charges you authorize (such as "Pay at Pickup" orders) and to issue refunds.
5. Information Sharing
We do not sell, rent, or trade your personal information. We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. We may share your information with service providers who help us operate the Site (such as our payment processor and SMS/email delivery providers), and only to the extent necessary to provide those services. We may also disclose information when required by law.
6. Data Retention
We retain your customer information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time.
7. Your Rights
You may access, correct, or request deletion of your personal information by contacting us. You may also opt out of marketing communications at any time without affecting your ability to place orders.
8. Security
We take reasonable measures to protect your personal information using industry-standard security practices. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy
The Site is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.
10. Changes to This Policy
Mario's Pizza may update this Privacy Policy at any time. The most current version will always be posted on this page with the updated date above. Your continued use of the Site after changes are posted constitutes acceptance of the revised policy.
11. Contact
For questions about this Privacy Policy or to exercise your rights, please contact Mario's Pizza at 7213 Curry Ford Rd, Orlando, FL 32822 or call 407-382-1200.